Terms of service

⭐ Terms of Service – Joy and Grace by Edwards

Last updated: September 2026

Welcome to Joy and Grace by Edwards. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before making a purchase or using any part of our store.

1. Overview

This website is operated by Joy and Grace by Edwards. Throughout the site, the terms “we”, “us”, and “our” refer to Joy and Grace by Edwards. We offer this website, including all information, tools, and services available to you, conditioned upon your acceptance of all terms, policies, and notices stated here.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Online Store Terms

By using our store, you confirm that:

  • You are at least 18 years old, or have permission from a legal guardian
  • You will not use our products for illegal or unauthorized purposes
  • You will not violate any laws in your jurisdiction while using our site

Any breach of these terms may result in termination of your access to our services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that:

  • Your content (excluding payment information) may be transferred unencrypted
  • Payment information is always encrypted and processed securely

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our written permission.

4. Accuracy of Information

We strive to provide accurate product descriptions, pricing, and availability. However:

  • Occasional errors may occur
  • Colors may appear differently depending on your device
  • Product availability may change without notice

We reserve the right to correct errors or update information at any time.

5. Products & Services

Many of our products are fulfilled through third‑party partners such as Printful, Gelato and other print-on-demand partners. This means:

  • Production and shipping times may vary
  • Inventory levels may fluctuate
  • Packaging may differ depending on the fulfillment partner

We reserve the right to discontinue any product at any time.

6. Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information. We may cancel or limit orders that appear suspicious, fraudulent, or violate our policies.

If we make changes to or cancel an order, we may attempt to notify you using the email or phone number provided at checkout.

7. Third‑Party Services

Our store integrates with third‑party apps and fulfillment partners. We are not responsible for:

  • Their content
  • Their policies
  • Their performance
  • Any damages arising from their services

We encourage you to review third‑party terms and policies before engaging with them.

8. Shipping & Delivery

Shipping times are estimates and may vary due to:

  • Carrier delays
  • Production times
  • Inventory availability
  • Global shipping conditions

Once an order is shipped, we are not responsible for delays caused by carriers.

9. Returns & Refunds

Our return policy is outlined separately in our Return & Refund Policy. By purchasing from us, you agree to the terms described there, including:

  • Return approval requirements
  • Return shipping responsibilities
  • Conditions for refunds and replacements

Unauthorized returns will not be accepted.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Prohibited Uses

You are prohibited from using the site or its content for:

  • Illegal activities
  • Harassment or abuse
  • Uploading viruses or malicious code
  • Collecting personal data without consent
  • Interfering with security features

Violation may result in termination of your access.

12. Disclaimer of Warranties

We do not guarantee that:

  • The service will be uninterrupted or error‑free
  • Products will meet your expectations
  • Issues will be corrected immediately

All products and services are provided “as is” and “as available.”

13. Limitation of Liability

Joy and Grace by Edwards is not liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Issues caused by third‑party fulfillment partners
  • Shipping delays or carrier errors

Our liability is limited to the amount you paid for the product.

14. Indemnification

You agree to indemnify and hold Joy and Grace by Edwards harmless from any claims arising from your breach of these Terms or your misuse of our services.

15. Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force.

16. Termination

We may terminate or suspend your access to our services at any time for violating these Terms.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting.

18. Contact Information

For questions about these Terms of Service, contact us at:

📧 hello@joyandgracebyedwards.com